Save-a-Lot Privacy Policy
Save A Lot values the privacy of our customers’ information and we strive to make our customer
experience better. We have prepared this Privacy Policy to describe our information practices and,
in particular, how we collect, use and share the Personal Information that we gather through our
Site, as defined below. If you have any questions about this Privacy Policy or our information
practices, please contact us through the options provided below.
BY USING OUR SITE, YOU CONSENT TO THE INFORMATION PRACTICES AND OTHER
TERMS AS DESCRIBED IN THIS PRIVACY POLICY.
Independent Operator
We are a independent retailer that independently owns and operates our grocery stores, but who
license the use of Save A Lot brand name and/or use the Save A Lot wholesale distribution network.
We operate our own websites and mobile applications, separate and apart from Save A Lot. Those
websites and mobile applications are not operated by us and are not subject to this Privacy Policy.
Please review the privacy policy posted on those websites or mobile applications to understand the
applicable information practices.
How We Collect and Use Personal Information
When we use the term “Personal Information” in this Privacy Policy, we mean any information that
we directly associate with a specific person, or that reasonably can be used to identify a specific
person. For example, this includes your name, home address, phone number, email address,
birthday and any other information that we tie to these elements.
Personal Information does not include “aggregated information,” which is information that we collect
about a group or category of persons or services. It also does not include “de-identified information,”
which is information from which we or our agents have removed information that can be used to
specifically identify a person. This Privacy Policy does not apply to our collection, use, or disclosure
of aggregated or de-identified information.
We collect the following types of Personal Information when you use our Site:
1. Information You Provide
We collect Personal Information you provide, for example when you enter the information into form
fields on our Sites or enroll in our E-Mail Club. For example, we may collect:
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contact information, such as your name, home address, and email address, which we use to communicate with you and authenticate you as a user;
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demographic information, including age, product preferences, preferred store location and other interests and likes, which we use to better understand and analyze our customer population, support our operations including inventory and product management, to deliver relevant offers and ads, and to improve our products and services including the Site; communications preferences, including marketing preferences, which we use to manage how we engage with you;
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the content of inquiries you make.
2. Information Collected Automatically
We use various technologies to collect other types of data that do not directly reveal your identity
(“Other Information”). If we associate Other Information with Personal Information, we will treat the
combined information as Personal Information in accordance with this Privacy Policy.
These technologies include the following:
Logging Functionality: As is true of most websites, we gather certain information automatically and
store it in log files. This information may include IP addresses, browser type, internet service
provider, referring/exit pages, operating system, date/time stamp and/or clickstream data. We
generally only use this data for purposes such as security, fraud detection, and protecting our rights.
Cookies and Other Data Collection Technologies: We and third parties we work with use cookies,
web beacons, and similar technologies to manage our websites and email messages and to collect
and track information about you and your activities online over time and across different websites. In
addition, we use local shared objects (or Flash cookies) to collect and store information about your
preferences and how you interact with the Site. These technologies help us to recognize you,
customize or personalize your shopping experience, and analyze the use of our Site and solutions to
make them more useful to you. These technologies also allow us to aggregate demographic and
statistical data and compilations of information, which may or may not include Personal Information,
and provide this information to our service providers.
Most Internet browsers allow you to remove or manage cookie functions and adjust your privacy and
security preferences. For information on how to do this, access the “help” menu on your Internet
browser, or visit http://www.aboutcookies.org/how-to- control-cookies/. Please note, however, that
disabling our cookies may result in your inability to take full advantage of all of the features of the
Site. To manage Flash cookies please visit Adobe’s website.
Analytics: We use analytics providers such as Google Analytics to help us evaluate and measure
the use and performance of our Site. To opt out of the aggregation and analysis of data collected
about you on our website by Google Analytics, visit https://tools.google.com/dlpage/gaoptout and
download and install the Google Analytics Opt-out Browser Add-on.
3. Information We Obtain from Third Party Sources
We may receive additional Personal Information from third party sources that we may append to
existing consumer information, such as email and mailing address verification. We use this
supplemental information to better understand our consumers, deliver relevant offers and
advertising, and improve our operations, stores, Site and our advertising and marketing campaigns.
4. Location Information
We may collect location information through the Site so we can offer you certain location-based
services (such as delivering advertisements that are relevant to your particular location, and
conducting analytics to improve our stores and the Site).
We may use various technologies, including IP lookup, to detect your location so that we can
automatically show you the closest store to your area, rather than some random location. Depending
on browser type, your browser may inform you that the website would like to collect your location
and request your permission to do so. If you allow it, location information is then collected and may
be stored locally on your device. If you decline the collection of location information, your location is
not collected and you must manually enter your location.
Additional Uses of Personal Information
In addition to the uses described above, we may use your Personal Information for the following
purposes:
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Operating our business, delivering our products and services, and for any other lawful, legitimate business purposes;
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Contacting you to respond to your requests or inquiries;
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Providing you with newsletters, articles, product or service alerts, new product or service announcements, savings awards, event invitations, and other information;
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Contacting you about programs, products, or services that we believe may be of interest to you, or sharing with you special offers from other companies;
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Providing you with personally tailored coupons, programs, promotional information, offers, and other information;
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Conducting market research, surveys, and similar inquiries to help us understand trends and customer needs across product categories or customer groups;
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Evaluating your shopping experience or existing products and services, or to create new items;
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Alerting you about a product safety announcement or recall or correction of an offer, promotion, or advertisement;
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Administering sweepstakes and promotions or contacting you regarding a contest prize;
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Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of Personal Information, our website or data systems; or to meet legal obligations;
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Enforcing our Terms of Use and other agreements.
How We Share and Disclose Personal Information
We share your Personal Information with third parties only in the ways described in this Privacy
Policy.
Service Providers: We share your Personal Information with third party service providers who
complete transactions or perform services on our behalf or for your benefit, such as for website
hosting, administering the Email Club program, marketing, analytics, processing employment
applications and performing human resources administration, or to verify customer data, such as
mailing addresses.
Legal Process, Safety and Terms Enforcement: We may disclose your Personal Information to
legal or government regulatory authorities in response to their requests for such information or to
assist in investigations. We may also disclose your Personal Information to third parties in
connection with claims, disputes or litigation, when otherwise required by law, or if we determine its
disclosure is necessary to protect the health and safety of you or us, or to enforce our legal rights or
contractual commitments that you have made.
Business Transfers: Your Personal Information may be disclosed as part of a corporate business
transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, and
could be transferred to a third party as one of the business assets in such a transaction. It may also
be disclosed in the event of insolvency, bankruptcy or receivership. You will be notified via email
and/or a prominent notice on any affected website of any change in ownership or uses of Personal
Information, as well as any choices you may have regarding Personal Information about you.
Your Ad Choices
We support the self-regulatory principles of the Digital Advertising Alliance (“DAA”). We work with a
variety of advertisers, advertising networks, advertising servers, and analytics companies (“Ad
Partners”) that use different technologies to collect data about your use of the Site (such as pages
visited, ads viewed or clicked on) in order to deliver relevant advertising.
These technologies may include the placement on our Site of cookies or web beacons, and other
data collection technologies by these Ad Partners to track how our Sites is being used, to track
where users go and what they do after their leave our Site, and to link various devices you may use,
and to serve you more relevant ads. These advertisements may appear on our Site or other
services that you visit.
For more information about how Ad Partners use the information collected by the technologies on
our Site and about your options not to accept cookies placed by some of these companies on our
Site, please visit the DAA’s opt-out page. You may also opt out of additional third party advertising
networks by going to the Network Advertising Initiative’s website and following the directions.
The opt-outs described above are device- and browser-specific and may not work on all devices. If
you choose to opt-out through any of these opt-out tools, this does not mean you will cease to see
advertising. Rather, the ads you see will just not be based on your interests. In addition, when you
opt out using one of these methods, our Ad Partners will continue to collect information for any other
purpose permitted by the DAA’s rules. You can opt out of future information collection from our Site
by ceasing use of the Site.
Please note that this Privacy Policy does not cover the practices of our Ad Partners. Save-A- Lot
does not have control over these third party technologies or the information contained in them.
Children’s Privacy
Our Site is not directed to, and we do not intend to, or knowingly, collect or solicit Personal
Information online from children under the age of 13. We encourage parents or guardians to
participate in and monitor their children’s online activity. If a child under 13 has provided Personal
Information to us, we encourage the child’s parent or guardian to contact us (see the “Contact”
section below) to request that we remove the information removed from our systems. If you are
under the age of 13, do not provide us with any Personal Information either directly, on any website
bulletin boards, or by other means.
How To Access or Update Your Information
You may review your Personal Information that is readily accessible through our Site or contact us to
request that it be updated. If you receive emails from us, you can update your information by clicking
the “Preferences” link in any email we have sent you. If you do not receive emails from us, you can
update your information by using the information in the “Contact” section below. We will retain your
Personal Information for as long as reasonably useful for commercial purposes. We will retain and
use your Personal Information as necessary to comply with our legal obligations or data retention
policies, resolve disputes and enforce our agreements.
Links to Other Websites
For your information and convenience, our Site contains links to websites operated by third parties.
Our Site also includes features like buttons and widgets hosted by other companies (for example,
the Twitter “Tweet” button). These features may collect your IP address, which page you are visiting
on our Site, and may set a cookie to enable the feature to function properly. This Privacy Policy does
not apply to, and we are not responsible for, the practices of third parties that collect your Personal
Information. We encourage you to review the privacy policies of those third parties to learn about
their information practices.
Updates to the Privacy Policy
This Privacy Policy is subject to occasional revision, and if we make any material changes in the way
we use your Personal Information, we will notify you by sending you an e-mail to the last e-mail
address you provided to us and/or by prominently posting notice of the changes on the Site and
updating the effective date above.
Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days
following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of
notice of the changes on the Site. These changes will be effective immediately for new users of our
Site.
Please note that at all times you are responsible for updating your Personal Information to provide
us with your most current e-mail address. In the event that the last e-mail address that you have
provided us is not valid, or for any reason is not capable of delivering to you the notice described
above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice
of the changes described in the notice.
If you do not wish to permit changes in our use of your Personal Information, you must notify us prior
to the effective date of the changes that you wish for us to delete your Personal Information.
Continued use of our Site, following notice of such changes shall indicate your acknowledgement of
such changes and agreement to be bound by the terms and conditions of such changes.
Managing Communication Preferences
If you have provided us with your contact information, we may send you email messages, direct mail
offers, or other communications regarding products or services. At any time, you may elect to
discontinue receiving commercial messages from us by submitting an opt-out request to the contact
information below or by following the instructions in the form of the communication you received, as
described below.
To opt out of receiving marketing materials via email, please send an unsubscribe request to the
email address below or click on the unsubscribe link at the bottom of the email that was sent to you
and follow the directions on the resulting web page.
How To Contact Us
If you have any questions or comments about this Privacy Policy or other privacy-related matters,
you may contact us in the following ways:
Mailing Address:
Save-A- Lot
Attn: Operations Management
6 Sudbrook Ln
Pikesville, Md 21208
Email Address: operationsteam@dmsavealot.com
Phone Number: (410) 415-5102